Our Lady of Consolation (OLOC) aged care services currently provide services under the Commonwealth Home Support Program (CHSP). This Program provides “basic home support” for maintenance, care, support and respite services aimed at clients needing a lower level of support than Home Care Packages.

The Commonwealth Home Support Program (CHSP) differs from Home Care Packages. The CHSP’s aim is to enhance the independence, security and quality of life of those people identified as being ‘at risk’ of premature admission to a long-term care facility. 

OLOC's CHSP services include things like lawn mowing, the provision of linen, linen laundering including pick-up and delivery and home maintenance and home modification.


Aged Care Support Changes

On 1 July 2015, the Government established a national Commonwealth Home Support Program. This Program brings together under one Program all of the programs previously providing "basic home support" services - the Home and Community Care (HACC) program for older people, the National Respite for Carers Program, the Day Therapy Centres program and some other small programs.

Who is Eligible for the Commonwealth Home Support Program Services

To be eligible for a CHSP service you must be an older person, 65 years of age or over (or be an Aboriginal or Torres Strait Islander person 50 years of age or over) and have had your needs assessed by a My Aged Care assessor. For assessment information or to organise an assessment, you or your family can access the My Aged Care web portal www.myagedcare.gov.au/ or call 1800 200 422.

Our Lady of Consolation is responsible for developing a priority based waiting list to manage the allocation of available resources.

Demand for a service may outstrip available resources. We use certain criteria to assist in determining the priority of one request over another. This will be determined through the application process.

NOTE: This is not a handy man service, but a service for those who most need home maintenance and modification for health and safety reasons to remain living in their home.

Paying For Your Commonwealth Home Support Program Services

The staff at My Aged Care will assess your eligibility to receive the Commonwealth Home Support Program Services (CHSP). They will ask you to provide information on your income status, then they will provide you with some initial information on fees.

If your personal circumstances allow, you will be expected to contribute to the cost of the CHSP service and our friendly staff will discuss our fees policy with you. We offer a range of payment options that we can tailor to meet your financial circumstances.

The fees will always be discussed with you and your carer prior to the delivery of services.