High Care

Residential High Care, traditionally known as Nursing Home Care, is offered to people who require 24-hour nursing care because they have multiple health problems.

We have 131 High Care beds in four comfortable, independent units. Our Dementia Specific unit has 21 residents. In these high care units we are able to support those residents who may require palliative care.

We aim to provide quality, professional care in a personable and friendly style with staff who genuinely like elderly people. We want to improve each resident’s sense of well-being regardless of the health challenges they may be experiencing. We do this in the following ways:

  • We focus on residents’ physical comfort and freedom of movement, minimising pain and maximising independence;
  • We encourage residents to stay connected and engaged with people and interests;
  • We focus on residents’ emotional and spiritual wellbeing, seeking to minimise levels of depression and help residents to find a sense of peace.

To increase comfort and freedom of movement, our physiotherapy team offers individualised massage and treatment programs to reduce pain and increase freedom of movement.

To improve general health and fitness levels, our exercise physiology team offers 12 specially adapted exercise sessions each week for people who can exercise sitting in a chair.

Many high care residents are able to stay connected with people and with interests and our leisure and lifestyle team offers residents a wide range of interesting and creative pursuits, including photography, creative art and gardening programs. Alternatively, residents can enjoy the benefit of our aromatherapy and massage facilities. Our internet facilities, and individualised training, provide some residents with another way of staying connected with family and friends.


We want to see that daily meals are a culinary delight and we offer a superior range of choice, including a choice of 2 hot meals for breakfast. At lunchtime there is the choice of three different hot meals, and then two more for dinner as well as the option for a smaller meal.

For residents who need a soft diet, our catering staff provide an interesting, attractive range of soft diet options.

Each unit has its own dining, lounge and internal courtyard areas. The interior décor reflects a modern, comfortable environment with large photographic canvasses, and stimulating colour schemes. Most dining areas have tones of red and orange which are known to stimulate appetite and provide a sense of warmth and comfort.

Our fleet of three buses, two of which are wheelchair accessible, allow many high care residents to venture out. There is an average of 15 bus trips each month from our high care facility. Many of these trips are half day trips, but some are full day trips travelling as far as Wollongong, the Northern Beaches, the Eastern Suburbs, the Blue Mountains and everywhere in between. Fish and chips at La Perouse is a favourite bus outing for many residents.

The on-site hairdresser is readily available to all residents. She can come to residents if for any reason it is not convenient to visit the salon.

Free cable TV and Wi-Fi Internet are just two more of the benefits that residents can enjoy.

High care residents require an ACAT approval before they apply. Read more information about the application process.