According to a comprehensive survey of all Staff in 2019:
- Our staff say that the residents and clients of OLOC are treated with respect, they feel safe and they get the care they need.
- Our staff say that OLOC is well run.
- Our staff say that they are provided with opportunities to further develop their skills.
- Our staff say that OLOC has effective communication systems.
- Our staff say that they are able to contribute to service improvements.
- Our staff say that OLOC is committed to ensuring a safe environment for all residents, visitors and staff.