Residential Care


On Friday 11th September 2020, OLOC received information from NSW Health, advising that the temporary visitor restrictions for all residential aged care homes in the whole of metropolitan Sydney, which commenced on 28 August, would continue for the time being.  Further, this decision would be reconsidered in the next week based on the incidence of COVID-19.

As of today, 18 September, OLOC has not received any further advice from NSW Health.

As a result no visitors to OLOC are allowed to visit this weekend.

This decision will now be reconsidered next week based on the incidence of COVID-19.

We acknowledge and appreciate the support of residents and relatives in regard to visiting. If residents or relatives have any questions or concerns, they can raise them with the facility manager or with Peter Squire on 9832 5406 during working hours Monday to Friday.

Ongoing Review: OLOC will continue to closely monitor this policy.

This policy applies from Friday 18 September 2020


Dear resident or relative

I am writing to update you on the latest advice from NSW Health about visiting arrangements. Unfortunately the ban on visiting will remain in force this weekend. As you know, last Saturday morning we found that NSW Health had imposed a blanket ban on people visiting aged care facilities in Sydney for two weeks.  We managed to quickly let residents and relatives know and organise for all our staff to wear masks when providing care.

There were suggestions in the media this week that this policy might be relaxed early, because of Father’s Day this Sunday, but NSW Health has confirmed today that the ban on visiting will continue through this weekend. NSW Health say that their decision has been reached after careful consideration of the risks of COVID-19 being introduced into an aged care facility while the CBD cluster is brought under control.

We appreciate that both residents and families will be very disappointed but I am sure you will appreciate that we have to follow advice from the Health Department.  It is a small gesture, but our leisure and lifestyle team and our communications team have organised a Father’s Day photo promotion today and about 50 of our male residents agreed to participate and have their photo taken and sent to their family.

We will continue to be guided by advice from NSW Health and we are keen to allow visitors as soon as we can.  Thanks for your patience on this matter.


Yours sincerely,





Barry Wiggins

Chief Executive Officer

4 September 2020